Warranty coverage & registration

Know your coverage. Keep the purchase record ready.

Purchases made on easylonger.com include a five-year warranty. Purchases from other authorized platforms include three years of coverage; register the purchase here to upgrade eligible coverage to five years.

Start registration
CPAP user sleeping beside a prepared bedside setup

Record the setup while it is working

A complete ownership record includes more than an order number.

Keep the product-label photo, charger, cable, CPAP model and a successful overnight test together. If a fault appears later, that baseline helps support distinguish ownership, compatibility and a product symptom.

Open product help

Before registering

Confirm the purchase can be matched to the product.

Required

Purchase source & receipt

easylonger.com purchases include five years. Other authorized platforms include three years; registration can extend eligible coverage to five years.

Required

Exact model

Use the battery label. Do not register a Camo finish as the standard PRO product.

Required

Owner email

Use an address that can receive future service and verification messages.

Keep

Serial and evidence

Store a clear label photo with the order record for later technical support.

Ownership record

Enter only the information needed to create the record.

Official-site buyers can use this form to keep an owner record. If you bought from another authorized platform, registration is the step that upgrades eligible coverage from three to five years.

During ownership

The warranty record is one part of a reliable backup routine.

  1. At purchase

    Save the record and test

    Keep proof of purchase, then confirm charging, output, cable and a normal overnight run.

  2. Between uses

    Store and recharge

    Follow the model manual for temperature and maintenance charging.

  3. Before a trip or storm

    Retest the real setup

    Use the same CPAP settings and record remaining charge after one night.

  4. If a fault appears

    Stop and document

    Save display photos, charging details and video before contacting support.

Next step

Need a technical review or an existing registration checked?

Send the order number, purchase source, model label and symptom. We will confirm whether the record shows five-year official-site coverage, three-year platform coverage or a registered five-year upgrade.

Open the registration form