Shipping policy
Shipping options for eligible U.S. orders
How long does delivery take?
Standard shipping: Free for eligible U.S. orders, with estimated delivery in 4–7 business days after dispatch.
Expedited shipping: $5 per order for eligible U.S. orders, with estimated delivery in 2–4 business days after dispatch. Choose your shipping option at checkout.
U.S. stock ships within 1 business day. Delivery times are estimates, not guarantees.
Shipping Restrictions
We cannot deliver to the following areas in the US:
- Alaska
- American Samoa
- Guam
- Hawaii
- Marshall Islands
- Northern Mariana Islands
- Palau
- Puerto Rico
- Rhode Island
- U.S. Virgin Islands
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
Thank you for your understanding.
How will my delivery be shipped?
Amazon functions as our logistics partner to ship out Easylonger products. They will choose the carrier that works best for our customers.
I ordered more than one item. Will they all be delivered at the same time?
We try to ensure all your items reach you at the same time. However, due to different shipping options, some products may be sent separately. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address after shipment?
Unfortunately, we cannot change the shipment once the product is on route.
What if I received a different product than what I ordered?
Please contact customer support at support@easylonger.com.
Contact Us
If you have any questions regarding our shipping policy, please contact us:
- Email: support@easylonger.com
- Company Name: EASYLONGER (HK) ELECTRONIC CO., LIMITED
- Address: ROOM H36 UNIT A19 ON FLOOR 19, WAH LOK INDUSTRIAL CENTRE, NOS.37-41 SHAN MEI ST, SHATIN, NT, Hong Kong SAR