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Questions? Email support@easylonger.com. We usually reply within 12 hours.

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Tell us what you need help with.

Email support@easylonger.com or use the form below. A person on our team replies, usually within 12 hours.

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This form can't take attachments. Email photos or a short video to support@easylonger.com from the same address, with your order number, and we'll match them to your message.

What happens next

  1. We confirm your request.

    A person on our team reads every message.

  2. We review the details.

    We check your order, your battery and your CPAP, and look at any photos you sent.

  3. We send the next step.

    A setting to change, a cable to use, or how we'll replace or return it.

Answers you can get right now

Track your orderSign in to see shipping status. Find my batteryCable and voltage for your CPAP. Estimate your runtimeNights per charge for your settings. Manuals and setup videosFor every EASYLONGER battery. Flying with a batteryTravel documents and airline rules.
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