ES960 PRO
297.6Wh, voltage memory and a clear battery display.
User voice
Tell us what we should fix.
You don't need to own an EASYLONGER battery. Comment on the website, checkout, product design, instructions, support or anything else that could be better.
Share your feedbackWhat would you like us to hear?
Tell us what isn't working.
Tell us what feels wrong, unclear, frustrating or missing. No order number is needed, and we won't publish your words or name without asking you first.
If we adopt your suggestion, we want you to see what it changed.
When we act on a suggestion sent through User voice, we invite the person who sent it to choose any available product in our store, including the ES960 PRO or ES960 PRO Camo. The product comes with a special 10-year warranty registered in their name.
This isn't a reward for praise. A clear criticism that helps us improve the website, a product or our service counts just as much.
- No purchase is needed to send an idea or be considered.
- Include an email we can reach, so we can confirm your idea and contact you if we use it.
- We confirm the change and the reward in writing. The 10-year warranty covers the product you choose.
ES960 PRO Camo
The same PRO controls and capacity in a camo finish.
Or choose any available product in the EASYLONGER store.
Your message reaches the team responsible for it.
Product ideas, compatibility questions and open support cases each need a different follow-up.
We review the issue.
We look at the page, product or experience that caused the problem.
We send it to the right team.
Website, product, content and service feedback goes to the people responsible for that part.
We ask only for details that help.
Sometimes a screenshot, a product label, your setup or order details helps us understand or fix it.
We recognize ideas we use.
If we act on your suggestion, we contact you, confirm your reward product and register its 10-year warranty in writing.
Need help with a battery you're using now? Choose "Product performance" or "Support and service" above and include your order number if you have it. Don't use this page for a medical emergency.
We changed categories because customers asked us to.
In 2021 we moved into dedicated CPAP batteries after users showed us where general outdoor power made the night harder. Your message continues that work.