Terms of service
The rules for using the store and placing an order.
These terms organize the current Shopify store conditions into readable sections. Mandatory consumer rights continue to apply.
By using the store or purchasing through it, a user agrees to the applicable terms and linked policies. If you do not agree, do not use the service.
Users must have legal capacity and use the service lawfully.
Eligibility and acceptable use
- Use the store only with the legal capacity and consent required in your location.
- Do not use products, content or accounts for unlawful purposes.
- Do not introduce malicious code or interfere with security.
- A material breach may result in suspension or termination.
Store content supports a decision but cannot model every setup.
Product information and CPAP decisions
Descriptions, compatibility guidance, runtime estimates, images and prices are maintained carefully but may change. CPAP runtime depends on the exact machine and settings. Airline, medical and electrical decisions require their own confirmation.
An order may require verification before acceptance and fulfillment.
Orders, pricing and payment
Orders may be reviewed for pricing, inventory, payment or quantity issues before acceptance. Payment processing is provided through third-party services under their own security and service terms.
Separate linked policies control these stages.
Shipping, returns and warranty
- Shipping destinations and estimates follow the Shipping Policy.
- Cancellation, return charges and refunds follow the Return and Refund Policy.
- Warranty coverage follows the applicable registered-warranty terms.
- Rights that cannot be excluded remain unaffected.
Access does not transfer ownership of store assets.
Site content and intellectual property
Do not reproduce, resell or exploit protected store content without written permission except where law allows. Customer content remains subject to the permission agreed when submitted.
Other providers operate under separate terms.
Third-party services, changes and contact
Shopify, payment, carrier, marketing, media and marketplace providers may supply parts of the experience. Their terms can apply separately. The current terms name Hong Kong SAR law and EASYLONGER (HK) ELECTRONIC CO., LIMITED as the contracting entity.
Need the next step?
Keep the policy question and the order evidence together.
Contact EASYLONGER (HK) ELECTRONIC CO., LIMITED at support@easylonger.com. Include the order channel, relevant number or URL and the outcome you need.
Prepare an email