Terms of service

The rules for using the store and placing an order.

These terms organize the current Shopify store conditions into readable sections. Mandatory consumer rights continue to apply.

Store operatorEASYLONGER
Commerce platformShopify
Current governing lawHong Kong SAR
Read this first

By using the store or purchasing through it, a user agrees to the applicable terms and linked policies. If you do not agree, do not use the service.

01

Users must have legal capacity and use the service lawfully.

Eligibility and acceptable use

  • Use the store only with the legal capacity and consent required in your location.
  • Do not use products, content or accounts for unlawful purposes.
  • Do not introduce malicious code or interfere with security.
  • A material breach may result in suspension or termination.
02

Store content supports a decision but cannot model every setup.

Product information and CPAP decisions

Descriptions, compatibility guidance, runtime estimates, images and prices are maintained carefully but may change. CPAP runtime depends on the exact machine and settings. Airline, medical and electrical decisions require their own confirmation.

03

An order may require verification before acceptance and fulfillment.

Orders, pricing and payment

Orders may be reviewed for pricing, inventory, payment or quantity issues before acceptance. Payment processing is provided through third-party services under their own security and service terms.

04

Separate linked policies control these stages.

Shipping, returns and warranty

  • Shipping destinations and estimates follow the Shipping Policy.
  • Cancellation, return charges and refunds follow the Return and Refund Policy.
  • Warranty coverage follows the applicable registered-warranty terms.
  • Rights that cannot be excluded remain unaffected.
05

Access does not transfer ownership of store assets.

Site content and intellectual property

Do not reproduce, resell or exploit protected store content without written permission except where law allows. Customer content remains subject to the permission agreed when submitted.

06

Other providers operate under separate terms.

Third-party services, changes and contact

Shopify, payment, carrier, marketing, media and marketplace providers may supply parts of the experience. Their terms can apply separately. The current terms name Hong Kong SAR law and EASYLONGER (HK) ELECTRONIC CO., LIMITED as the contracting entity.

Read the full policy text

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Terms of Service

OVERVIEW

This website is operated by EASYLONGER. Throughout the site, the terms “we”, “us”, and “our” refer to EASYLONGER. EASYLONGER offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve:

  • Transmissions over various networks.
  • Changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong SAR.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@easylonger.com.

Our contact information is posted below:

  • Company Name: EASYLONGER (HK) ELECTRONIC CO., LIMITED
  • Address: ROOM H36 UNIT A19 ON FLOOR 19, WAH LOK INDUSTRIAL CENTRE, NOS.37-41 SHAN MEI ST, SHATIN, NT, Hong Kong SAR
  • Email: support@easylonger.com

Need the next step?

Keep the policy question and the order evidence together.

Contact EASYLONGER (HK) ELECTRONIC CO., LIMITED at support@easylonger.com. Include the order channel, relevant number or URL and the outcome you need.

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