How can we help?
Track an order
See where your package is.
Track orderSet up your first night
Charge, set the voltage, connect and test.
Pick your batterySomething isn't working
Start with what you see: charging, output, cable or runtime.
Common problemsWarranty
Register a battery or make a claim.
Warranty helpReturns and exchanges
30 days to send it back.
Start a returnFind a cable or accessory
Cables, solar and cases by machine.
Shop accessoriesHelp for your battery.
The model name is printed on the label under the battery.
Common questions
Still stuck? Email usSetup videos.
All videosFive years, when you buy here.
Batteries ordered from easylonger.com have a five-year warranty. Bought from another seller? You get three years, and registering with us extends it to five.
Still stuck? Email a person.
Send your order number, battery model, CPAP model, and a photo or short video of the problem. We usually reply within 12 hours.
support@easylonger.com