Privacy policy
Understand what data supports the order—and what choices you have.
This layered summary explains the current EASYLONGER privacy policy in plain language. Read it together with the applicable policy and local requirements.
Do not send passwords, full payment-card details, government IDs or medical records through ordinary support email.
The store uses information supplied by you, created through use and received from providers.
Information collected
- Contact, order, billing and shipping details.
- Account, loyalty and shopping activity.
- Support communications and submitted media.
- Device, browser, IP and site-interaction data.
- Information from payment, analytics, marketing and fulfillment providers.
Each purpose should be connected to a store or legal function.
Why information is used
- Process payment, fulfill orders and operate accounts.
- Provide product, warranty and fraud-prevention support.
- Improve site functionality and measure performance.
- Send marketing or personalize experiences where permitted.
- Meet legal obligations and protect users and EASYLONGER.
Essential, analytics and advertising uses require clear controls.
Cookies and similar technology
The store uses cookies and related technologies to operate Shopify services, remember choices, measure performance and support marketing where permitted. The active preference tool controls available non-essential categories.
Service providers receive information needed to perform defined work.
Disclosure and international processing
Information may be shared with payment, shipping, commerce, analytics, marketing, professional and legal providers where needed. International processing can occur according to the services used for an order or support request.
Reasonable safeguards reduce risk but cannot remove it entirely.
Security and retention
Retention depends on the purpose, account state, support relationship and applicable law. No storage or transmission method is completely secure. Use unique credentials and report suspected account misuse.
Available rights depend on location and require identity verification.
Your privacy choices and rights
- Request access, correction or deletion where applicable.
- Withdraw consent or restrict certain processing where applicable.
- Manage marketing and cookie choices.
- Ask about a decision or submit a complaint.
- Email support with “Privacy request” in the subject.
Need the next step?
Keep the policy question and the order evidence together.
Contact EASYLONGER (HK) ELECTRONIC CO., LIMITED at support@easylonger.com. Include the order channel, relevant number or URL and the outcome you need.
Prepare an email